Privacy Policy
At ICMarkets, we are committed to safeguarding our customers’ privacy and ensuring the highest standards of data protection. We have implemented a comprehensive privacy policy to maintain the confidentiality and security of customer information. When collecting data to provide our services, we uphold transparency and clarity at all times.
In this Privacy Policy, our customers may be referred to as “customers,” “users,” “members,” “account holders,” “merchants,” “he,” “she,” “they,” or “it,” in both singular and plural. Likewise, ICMarkets is referred to as “ICMarkets,” “Broker,” “Brokerage Service Provider,” “Trading Platform,” or “Trade Facilitator.”
Scope of the Privacy Policy
Our Privacy Policy applies to all data collected, requested, or processed for our services. It outlines how we collect, use, and share information, and details the measures we take to protect customer data. It also explains procedures for modifying, updating, or securing personal information.
This Privacy Policy is an integral part of ICMarkets’ general terms and conditions and is legally binding.
Data Collection & Processing
As part of our regulatory compliance and service provision, ICMarkets collects personal and financial information during the registration process. This information is required to verify identity, ensure compliance with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations, and facilitate access to our brokerage services, trading platforms, and financial tools.
Required Information
Customers may be required to provide the following personal details:
- Full Name
- Gender
- Home and Office Addresses
- Age & Date of Birth
- Contact Details (Phone & Email)
- Financial Information (Bank Account Details, Asset & Income Statements, etc.)
- Identity Verification Documents (Passport, ID Card, Social Security Number, Utility Bills, etc.)
Security & Confidentiality
We implement industry-leading security measures to protect customer data against unauthorized access, theft, fraud, or cyberattacks. However, while we take all necessary precautions, ICMarkets is not liable for any loss of data due to hacking or other security breaches beyond our control.
Access to Data:
- Customer information is accessible only to ICMarkets and authorized personnel.
- We do not disclose personal data to third parties without customer consent, except in cases where required by law or court order.
- Customers must notify us of any updates or changes to their personal information.
Storage & Processing:
- Customer data is stored securely on ICMarkets’ local servers and storage systems.
- We retain customer information for compliance and service provision purposes.
Cookies & Website Usage
Mobile Trading & Data Access
This privacy policy also applies to the ICMarkets mobile trading app, which provides seamless access to our platform. However, there are additional permissions required for mobile trading:
When installing our mobile app, users may be asked to grant the following permissions:
- Storage Access (for saving files)
- Microphone Access (for voice support)
- Media Access (for file uploads)
- Contacts Access (optional for communication)
- Internet Access (for online trading)